Set clear expectations.
Define product warranty rules so your team can review coverage consistently when a customer needs help.
Built for Shopify stores
Great products.
Better aftercare.
Bring warranty coverage, guided troubleshooting, and customer claims into one place. Make the next step clear for your customers—and your team.
Meet Coverstead ↗Preparing for launch. Merchant installs are not yet available.
coversteadSupport overview
EVERYTHING IN ONE PLACE
A calmer support day.
12Open claims
8Resolved this week
↗
Customer submitted a claimEvidence attached · Ready to review
New
✓
Product issue reviewedCustomer updated · Conversation saved
Resolved
Illustrative preview · Example data
Warranty coverageGuided troubleshootingOrganized claim reviewClear customer updates
From question to resolution
Give every support request
a clear path forward.
Help customers help themselves.
Create guided troubleshooting steps that help customers work through common product issues before submitting a claim.
Keep the whole story together.
Review claims, supporting photos, customer replies, and status updates in one organized workspace.
A little more care.
A lot more clarity.
Coverstead is currently being tested ahead of launch. This website is live; the Shopify app is not yet available for public installation. Check back here for launch updates.